Ambulance Documentation Decision Making Tool

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Ambulance Prior Authorization Documentation Decision Tool

 

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Our Take at PMC:  When a repetitive patient truly needs an ambulance, providers have an obligation to do everything possible to deliver those transports.  Obviously, payment for the transport is a significant barrier that has to be overcome but providers have very few advocates and the patients have even fewer.  We are committed to helping you navigate the ambulance prior authorization process successfully.  We support our ambulance billing clients by helping them assess documentation, assemble prior auth requests and following up with their local Medicare carrier to see the process completed.  If you need help with an ambulance prior authorization request, call PMC today!!! 1-800-635-7577

The following information is copied directly from Palmetto GBA’s Medicare Part B website.  It has been placed here for information and educational purposes only.  If you need assistance with a specific patient or issue, contact our office directly at the phone number above.

Ambulance Prior Authorization Processes can be a challenge.  The following information is taken from Pametto GBA’s Medicare Part B website for ambulance prior authorization.  The original website can be accessed by CLICKING HERE

Begin Quote: Palmetto GBA Documentation Decision Making Tool

Mobility limitations often contribute to the certifying physician’s rationale for determining that ‘other methods of transportation are contraindicated’ or that ‘transportation by ambulance is medically required’. The answers to the following questions will help you determine whether the documentation you have to submit to request Prior Authorization of Scheduled Repetitive Non-Emergent Transport is Sufficient.

1. Does the documentation submitted contain a PCS?
a. Yes: Continue
b. No: The documentation did not contain the necessary PCS

2. Does the documentation submitted (on the PCS or in the supporting documentation) contain the origin and destination of the transport?
a. Yes: Continue
b. No: The documentation received does not indicate the origin and/or destination of the transport

3. Does the PCS submitted contain a physician signature with credentials that meets CMS signature regulations?
a. Yes: Continue
b. No: The PCS is missing the physician signature with credentials or is illegible

4. Is the physician’s signature on the PCS dated and not pre-filled?
a. Yes: Continue
b. No: The PCS received is not dated OR the date is pre-filled

5. Does the Referring Physician name on the Prior Authorization Request Form match the certifying physician on the PCS?
a. Yes: Continue
b. No: The Referring Physician  name on the Prior Authorization Request Form MUST match the certifying physician on the PCS

6. Does the PCS contain a reason why transport by any other means is contraindicated?
a. Yes: Continue
b. No: The PCS received does not indicate why transportation by any other means is contraindicated

7. Is the date of the physician’s signature on the PCS prior to the ‘Start of 60 Day Period’ listed on the Prior Authorization Request Form?
a. Yes: Continue
b. No: The physician’s signature on the PCS was obtained after the date requested as the ‘Start of the 60 Day Period’ on the Prior Authorization Request Form. This signature MUST be obtained prior to the transport for scheduled, repetitive transports.

8. Is the date of the physician’s signature on the PCS no greater than 60 days prior to the ‘Start of 60 Day Period’ listed on the Prior Authorization Request Form?
a. Yes: Continue
b. No: The physician’s signature on the PCS is greater than 60 days prior to the start of the 60 day period provided on the Prior Authorization Request Form

9. Does the documentation received support that transport services were medically necessary?
a. Yes: Which path is being documented?
b. No: The documentation supports alternative services could have been used OR is only a list of diagnosis codes with no supporting documentation.

Medicare May Cover Repetitive Scheduled, Non-Emergent Ambulance Transport if:

  • Path 1: Bed-confined so all other methods of transportation are contraindicated
  • Path 2: Regardless of mobility, transportation is medically required

To effectively communicate the need based on Path 1, document:

  • What is the structural impairment?
    • Examples:
      • The patient has a stage IV pressure ulcer on the sacrum.
  • What is the functional impairment?
    • Examples:
      • Muscle power functions (for example weakness of arms and legs)
      • Muscle tone functions (for example tone of trunk or lower half of body)
      • Joint mobility functions ( for example contractures of upper and lower extremities)
      • Relate the underlying diagnosis(e.g., stroke) to the specific impairment that affects transport
  • What are the activity limitations?
    • Examples of activity limitation::
      • Sitting
      • Maintaining a sitting position
      • Walking

What is/are the activity limitation(s) resulting from the health condition? Identify the severity of any identified impairments and activity limitations and relate them to the non-emergency transport by ambulance.

To effectively communicate the need based on Path 2, describe the impairment/activity limitations NOT related to mobility:

  • For impairments of mental function:
    • How has the disease affected the patient’s functional ability as it relates to transport?
    • Why would a stretcher be required instead of a wheelchair?
  • For impairments affecting patient stability:
    • How does the dialysis affect the patient’s stability such that non-monitored transport would have a significant risk?

Functional impairments of mental functions may contribute to the physician’s determination that ambulance transportation is appropriate. In these cases, the impairments must be specifically documented and related to the underlying diagnosis and the need for ambulance transport.

The medical documentation must describe how the specific structural and/or functional impairments together with the activity limitations contribute to the determination that stretcher transport is necessary for the patient’s safety as it relates to their condition.

Important: Do not just list diagnosis codes.

 

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Ambulance Prior Authorization is one of the most important challenges facing the ambulance industry.  When you need assistance, do not hesitate to call our office.  We offer support through billing contracts, simplified consulting arrangements and free consultations.  You do not have to be an ambulance billing customer to receive help from PMC with special projects.

Contact Priority Medical Claims for further assistance: 1-800-635-7577

 

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